USF Federal Credit Union - Temple Terrace, Florida

waldo dehammersmith

I just wanted to take a moment to express my heartfelt appreciation for the exceptional customer service I received at USF Federal Credit Union. Deanna, Mia, Alicia, Andrea, and Diana were all incredibly helpful and went above and beyond to ensure my needs were met with such kindness and professionalism. A special thanks to the outstanding manager, Catering, for fostering such a fantastic team environment. Your dedication to customer satisfaction truly makes a difference, and I feel fortunate to be a member of this credit union! Thank you all for your hard work and support. Sincerely Michael watson

Harshini Ariyasena

I had a very pleasant experience here at USF FCU. Leslie Arias is the person attended to me. She is very friendly, helpful and resourceful. She helped me with my personal loan and make it happen in the same day. I don’t have to wait much. Process is quick and hassle free. Thank you Leslie for your patience and help. It’s a pleasure to meet you. Thank you

Alnecia Nisbett

Andrea provided outstanding service during my recent visit. She was friendly, professional, and went above and beyond to address all my questions. Her efficiency and attention to detail made the whole experience smooth and stress-free. Highly recommend!

Nanz Buenaflor

Mia is a very efficuent universal service representative. She always smile and very nice and good to the customers. Exellent worker and a good asset for the company. Thank you very much.

Ky Hollis

⭐⭐⭐⭐⭐

I had an amazing experience with Deanna. She was incredibly helpful, professional, and patient throughout the entire process. She went above and beyond to make sure all my needs were met, and I left the bank feeling confident and satisfied. It’s rare to find such exceptional customer service, and I’m grateful to have had such a positive experience. Thank you, Deanna, for making banking a breeze! You’ve been promoted!!!

Kim Dicce

Omayra was so pleasant and so helpful. I had an issue with my account after multiple calls. I came down to the branch and she was able to resolve my issue very quickly. She is a wonderful associate and is going to go far!

kianira pacheco

Deanna was the most helpful person ever. She was so sweet and kind and went above and beyond my expectations. She helped me get a cashiers check and when I remembered something that I had to do last minute- she was so accommodating and helped me solve that issue as well! That is so different from other customer service experiences nowadays!

Victoria Gonzalez

I had a great experience with my auto loan. On Flecther location, Ileana Nieves took care of my auto loan application and reached out often to check how I was doing with the car buy, she recommended to use the auto advisor, Louie Liburdi, he was awesome and make the whole process of negotiating and buying the car a wonderful experience. He made sure the dealership had everything before I went there and I only had to sign the paperwork once I got there and that was it. I highly recommend Louie. Also, after buying the car I went to the USFCU on Fletcher to finish up the auto loan, Andrea Lowery helped me complete it, she took the time to answer my questions, she is very professional and friendly, she was great and I had a wonderful experience.